Questions and answers
If we see that this section is useful for you and there is a need, we will add new questions here. Please, before contacting Customer Support read carefully this section.
general General questions:
Is coinsaly.com legit?
coinsaly.com is a legal investment company incorporated in the United Kingdom.
How to create a new account?
It’s not difficult at all. Click on the following button, fill in the registration form and create a new account.
How can I keep my account safe?
We take all security measures to protect your account and keep it safe from third parties intrusion.
How to change my password?
Enter your account and change your password in "Account Settings" section.
Can I change my email?
No. You cannot change your email.
I forgot my password. What should I do?
Go to Forgot password section, enter your registration e-mail address and follow the instructions.
What are the advantages of the coinsaly.com Company over competitors?
Our intent is not to manage the robust competition, but to receive a solid profit on the forex and trading market using our tactics. We have incurred particular investment packages with optimum service plans and affiliate programs for yielding income for investors.
What do I need in order to start?
First, you should register on our web-site. The registration procedure is simple and will take just a few minutes. Fill all required fields in registration form, login to account, choose an investment plan and deposit to your account. After that you'll become an official investor of the coinsaly.com
I don't receive emails from the company! Why?
Check the spam folder in your mailbox. If the problem is not solved, contact your email provider. We strongly recommend that you use the service @gmail.com to work with the website.
investments Investments and withdrawal:
What payment systems do you use?
We accept PerfectMoney, Payeer, Bitcoin, Litecoin, Ethereum and Dogecoin.
How fast are my deposits added to my account?
PerfectMoney and Payeer deposits are credited to your coinsaly.com account instantly. And other Crypto deposits are added within minutes to hours due to 3-6 confirmations over the blockchain network.
What is the Bitcoin, Litecoin, Ethereum and Dogecoin confirmation?
All Bitcoin, Litecoin & Ethereum operations are confirmed by a Blockchain network. Every single computer in the Blockchain network confirms your transaction, increasing the total number of confirmations. When the number of confirmations reaches a specific threshold, usually from 3 to 6, the funds appear in the recipient account. Usually, such a process takes from up to 30 minutes.
May I create a deposit from my account balance?
Yes. Just login to your account and click on New Deposit. You should select the payment with "Balance" suffix from the payment drop down menu.
May I make new additional deposits?
Yes, but note that all the transactions are handled separately.
May I make direct deposit from my coinsaly.com account balance (re-invest my profit)?
Yes, sure. You may re-invest your profit from your account balance.
In order to make a deposit from your coinsaly.com account you need to select 'Deposit from Account Balance' on Make deposit page in your Member area.
Who manages the funds?
Our team of investment experts manage all the funds.
What is the minimum and maximum deposit amount?
The minimum deposit amount is $0.10 Maximum - $No Limit.
What is the minimum withdrawal amount?
The minimum withdrawal amount is $0.01 for all e-currencies. All cryptocurrency transactions are processed after 1 network confirmations.
How to withdraw funds?
You can withdraw your money in your personal account in the Withdraw Section.
Is it possible to place money using one payment system and withdraw them using another?
No, you can withdraw money only with the payment system that was used to place them on deposit.
How quickly can the request of the money withdrawal be processed?
All payments request be process instantly and automatically.
Do you have any hidden fees for money deposit/withdrawal?
No, we don't have any hidden fees.
Do you have any withdrawal limits?
No. We don't have any withdrawal limits and it is totally free of charge.
affiliate Affiliate program:
Do you have an affiliate program?
Yes, we developed a 4-level affiliate program according to which a program beneficiary will be charged with 6% of 1st Level, 4% of 2nd Level, 3% of 3rd Level and 2% of 4th Level commission charge from the each of his/her partner deposit amounts.
Is it possible to make profit from the affiliate program without placing a deposit?
Yes, you can gain a passive income with no direct investments.
Do you pay a referral commission for a deposit from a balance account?
No. You receive referral commission only for deposits from payment systems.
What is representative and how to become a regional representative?
The regional representative is the registered members who can help others and promote the business in their country and region. To become a local representative, - You must have at least one active deposit and five active referrals. You should submit us some further information, including your country, your social media account id, your Phone, etc. - You can earn up to 15% referral commission from deposits made by your direct referrals.